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Hotel reviews from relexa hotel Frankfurt am Main


You - our guests - are very important to us. We take your opinion, impressions and recommendations very seriously. We would like you to feel at home at our hotel. Therefore, we welcome any feedback, suggestions or recommendation from you.

We would like to make good things even better for you and improve on what is not good enough yet.

With your impressions and feedback we can always improve ourselves and make your stay with us even more enjoyable. Be very open – criticism is just as important as your praise. Both help us to meet your needs and expectations better and maintain our high standards of service, and offer value and quality.

You can rely on honesty and appreciation

Authentic and honest reviews are very important to us. Neither self-written reviews with flattering comments nor slanderous reviews from the competition have any opportunity here. This is especially important to us because your real opinion matters - even if not everything went according to how you were used to it before.

We very much appreciate your feedback, suggestions and your effort. For that reason, we not just read all our reviews thoroughly, but also comment and evaluate them internally. Your praise as well as criticism is given to our relexa teams to ensure we have the opportunity to improve our service.

Please read our reviews or comment on your stay at the relexa hotels

Das schätzen unsere Gäste an uns

Ihr Empfangsteam, relexa hotel Frankfurt

„Welcome! We wish you a successful stay.“

"Wir freuen uns über 0% Weiterempfehlung durch unsere Hotelgäste."


What our guests have said

Michael Tillack (28.02.2024)
Ein gelungenes Rundum-Paket. Ruhig. Etwas weg vom Schuss. Stressfrei. Gut für Seminare und Schulungen.
Rainer Luithardt (27.02.2024)
Gutes Hotel. Gute Verpflegung und Service
Wolfgang Boatelmann (24.02.2024)
Gut geführtes Hotel. Sauber und hilfreiches , nettes Personal. Sehr gute Küche
Jens Buesse (18.02.2024)
Ansprechend und aus meiner Sicht ein gutes Preis-Leistungs-Verhältnis. Sehr umfangreiches Frühstück, welches inbegriffen ist. Sehr freundliches Personal. Wir konnten auch schon früher einchecken. Gern wieder.
(17.02.2024)
Das Hotel ist in die Jahre gekommen. Zimmer Ausstattung war Mittel. Gardinen sehr altmodisch. Badewanne? Nicht mein Ding. Ist schon schwierig rein und raus zukommen. Frühstück und Abendessen waren ok. Drum herum war leider nichts. Für 1-2 Tage ist es ok.
R. Kaan -Foolish (17.02.2024)
Das Hotel ist schon in die Jahre gekommen. Zimmer Ausstattung Mittel. Gardinen sehr altmodisch. Frühstück und Abendessen waren ok. Drum herum war leider nichts.
A J (17.02.2024)
Sehr gutes Preis-Leistungsverhältnis. Zimmer gut ausgestattet, Bett bequem. Kostenlose Bademäntel an der Rezeption erhältlich. Saunabereich ansprechend. Frühstücksbuffet reichhaltig und völlig ausreichend. Da findet jeder was. Kaffee aus dem Vollautomaten sehr köstlich. Da merkt man, das das Hotel-Management ein gutes Hotel- Produkt anbieten möchte, was sie auch schaffen. Freundliche Hotel-Mitarbeiter. Klare Empfehlung.
Joachim Manns (17.02.2024)
Waren dort zum Essen bei einem Seminar. Essen war sehr gut, Service auf Zack die Räumlichkeiten sauber. Alles gut gerne wieder
Klaus Krems (15.02.2024)
Sehr nettes Personal, leckeres Frühstück, schöne Zimmer, sehr gutes Preis/Leistungsverhältnis
Katalin Szotak (10.02.2024)
Sauberes Zimmer, Bad, bequemes Bett, leckeres Frühstück, sehr guter Kaffee. Hund ist erlaubt:) Super Preis, wir sind zufrieden.
(08.02.2024)
Die Zimmer sind funktional und ordentlich. Das Zimmer war angenehm ruhig, keine Nachbargeräusche oder laute Straßengeräusche. Die Umgebung ist etwas ab vom Schuss, wenn man Abends noch kurz etwas essen möchte, ist die Auswahl sehr eingeschränkt.
Florens Lummer (08.02.2024)
Schöne sauberes Hotel. Die Zimmer sind wirklich sehr sauber und haben alles, was man braucht. Das Frühstück ist reichhaltig und es ist - typisch kontinentales Frühstück- für jeden etwas dabei. Wir werden vermutlich zur Messe nächstes Jahr wieder hier sein. Abzug gibt es für mich lediglich bei der Hotelbar… hier ist das Rauchen gestattet und durch die Drehtür zieht ständig kalte Luft rein. Kalt und Rauchgeruch machen das ganze dann sehr ungemütlich.
Ewa Albrecht (31.01.2024)
Essen einfach super 👍
letizia monacelli (30.01.2024)
Hotel tranquillo a nord di Francoforte, a 8km dalla Fiera, con un bel rapporto qualità/prezzo. Struttura moderna, ambienti puliti e ordinati, staff molto cortese e disponibile, piacevole da vedere e da soggiornare. Camera spaziosa, confortevole, silenziosa, luminosa con tante luci da poter scegliere e ben riscaldata; il bagno con vasca è ampio e luminoso, luce perfetta per truccarsi, un pò meno perfetto il phon in dotazione da 1000W; dotato di kit bagno. Hanno organizzato anche la navetta dedicata dall'albergo verso la Fiera e ritorno per tutti gli ospiti. La colazione, compresa nella mia prenotazione, era super-fornita, c'era di tutto e di più sia salato che dolce, e tantissime bevande a scelta tra tè, caffè, latte, succhi di frutta, in una sala molto bella e moderna. Non ho provato la SPA all'ultimo piano perchè ero esausta dalla giornata in fiera. Ottima connessione wifi gratuita. Lo consiglio vivamente per chi vuole scegliere una soluzione alternativa di qualità, in periferia, ad un prezzo abbordabile.
Patricia Roedler (28.01.2024)
Ich war dort auf einem Seminar. Das Personal erfüllt alle Wünsche nach Möglichkeit. Vom Frühstücksbuffet bis zum Abendbuffet ist für jeden etwas dabei, die Auswahl an Speisen ist enorm egal ob Frühstück, Mittag oder Abendessen. Kaffee kann man sich Dank der Kaffeemaschinen direkt frisch brühen. Da ich schon zum zweiten Mal da war kann ich mit Gewissheit sagen es hat sich nicht verändert. Qualität und Service nach wie vor erste Klasse. Danke an das Team die sich um jeden Gast kümmern als wäre er ein Promi. Jederzeit wieder in dieses Hotel
Harald K Kliem (18.01.2024)
Schönes Tagungshotel Sehr freundliches Personal Guter Service Leider ist das Essen für Gruppen nur convenience food
Johannes Sagmeister (14.01.2024)
Schönes Hotel. Ausstattung zum Teil etwas älter aber super gut gepflegt und sauber. Also alles einwandfrei.
Daniela F. (07.01.2024)
Freundliches Personal, das Zimmer war sauber und in sehr gutem Zustand. Das Frühstück ausreichend an Auswahl, gibt für jeden etwas.
F H (03.01.2024)
Immer wieder gern
Gunnar Neubauer (23.12.2023)
Super Restaurant. Sehr zuvorkommender Service. Ausgezeichnetes Essen. Immer gerne wieder 😌
M. Z. Yousuf (21.12.2023)
Ich weiß nicht wie die 4 Sterne bekommen, essen hat nach nichts gecheckt Personal hat keine Ahnung was wo geht...... Ich finde das unverschämt.
Emilia Nebler (20.12.2023)
Danke für die schöne Zeit! Die zwei Azubis abends sind sehr höflich, lustig und motiviert! Rundum tolles Hotel, kann ich nur weiter empfehlen.
Faruk Em (17.12.2023)
Mein Aufenthalt in diesem Hotel war insgesamt in Ordnung. Das Zimmer, obwohl etwas veraltet, war dennoch sauber und gepflegt. Das Frühstück war überraschend solide – eine angenehme Erfahrung, die meinen Tag gut starten ließ. Trotz einiger Verbesserungsmöglichkeiten, insbesondere in Bezug auf die Zimmerausstattung, bietet das Hotel eine akzeptable Unterkunft mit einem anständigen Frühstücksangebot.
Liliana Radu (13.12.2023)
Wonderful 😍
C. K. (12.12.2023)
Das Hotel liegt an der Autobahn, etwas außerhalb von FFM. Die Zimmer sind okay aber dem alter entsprechend. Das Badezimmer riecht morgens sehr nach Gülle und hat kein Fenster. Ab 7 Uhr morgens hört man eine sehr Laute Baustelle nebenan. Das Personal ist sehr freundlich und hilfsbereit.
René Kompressor (09.12.2023)
Ein sehr schönes Hotel. Wir waren vollkommen zufrieden. Alles sehr sauber. Personal super nett und zuvorkommend. Im Restaurant war es sehr lecker, auch das Frühstück ist sehr gut. Jeder Zeit gerne wieder 👌❤️ Weiter so liebes Relexa Team 👌😎
Boas de Lely (02.12.2023)
Wel wat ver van het centrum, maar voor het geld een prima hotel.
kharn325 (02.12.2023)
Sehr nett Leute und große Standard im Zimmer und sehr gute Essen .
Trip.com Member (16.11.2023)
可以的哇,,
Jun Wang (12.11.2023)
Underground parking 15€ day
Peter Prelle (10.11.2023)
War nur zum Lunch
Tom G. (03.11.2023)
Business Hotel ohne Besonderheiten. Personal mäßig freundlich, Frühstück und Zimmer in Ordnung.
Sehr geehrter Gast, recht herzlichen Dank für Ihren Besuch in unserem Hause und dass Sie dem relexa Hotel für Ihren Aufenthalt in Frankfurt den Vorzug gegeben haben. Schön, dass Sie sich die Zeit für eine positive Bewertung genommen haben, das motiviert uns natürlich sehr und bestärkt uns in unserer Passion und in unserem Dienstleistungsgedanken. Wir wünschen Ihnen alles Gute und bis bald in Frankfurt. Ihr Team aus dem relexa hotel Frankfurt
A Mony (03.11.2023)
Ich war wegen einem Seminar in diesem Hotel. Von außen unscheinbar aber von innen sehr angenehm. Ich muss schon sagen dass der Service sehr gut und freundlich ist. Essen (Buffet) fand ich lecker und vielfältig. Für jeden Geschmack was dabei 👌 Und die Bar ist 🔝
Sehr geehrter Gast, recht herzlichen Dank für Ihren Besuch in unserem Hause und dass Sie dem relexa Hotel für Ihren Aufenthalt in Frankfurt den Vorzug gegeben haben. Schön, dass Sie sich die Zeit für eine positive Bewertung genommen haben, das motiviert uns natürlich sehr und bestärkt uns in unserer Passion und in unserem Dienstleistungsgedanken. Wir wünschen Ihnen alles Gute und bis bald in Frankfurt. Ihr Team aus dem relexa hotel Frankfurt
Ralph - MUNDart zahndesign (31.10.2023)
Top. 👍
Anika Streit (31.10.2023)
Sehr guter und schneller Service. Ich konnte wegen einer Corona Infektion nicht anreisen und hatte ohne kostenfreie Stornierung gebucht. Die Stornierungsgebühren wurden wegen dem Sonderfall unkompliziert und super schnell erlassen, vielen Dank!
Dieter K. (25.10.2023)
Etwas außerhalb der City, gut zu erreichen und schön ruhig gelegen (im Gewerbeviertel, aber mit Park in der Nähe). Zimmer sind sehr groß und haben einen guten Standard. Personal ist sehr freundlich und zuvorkommend. Frühstück, Catering sind klasse. Die Bar ist abends geöffnet, auch da toller Service.
Sehr geehrter Gast, recht herzlichen Dank für Ihren Besuch in unserem Hause und dass Sie dem relexa Hotel für Ihren Aufenthalt in Frankfurt den Vorzug gegeben haben. Schön, dass Sie sich die Zeit für eine positive Bewertung genommen haben, das motiviert uns natürlich sehr und bestärkt uns in unserer Passion und in unserem Dienstleistungsgedanken. Wir wünschen Ihnen alles Gute und bis bald in Frankfurt. Ihr Team aus dem relexa hotel Frankfurt
Eliza Younelli (22.10.2023)
Die Zimmer sind nicht auf dem neuesten Stand, dafür immer sehr sauber und ordentlich. Das Servicepersonal ist freundlich und zuvorkommend, das Frühstück bietet eine gute Auswahl. Wenn möglich ein Zimmer Richtung Skyline geben lassen, diese sind deutlich ruhiger als die zur Straße.
Sehr geehrter Gast, recht herzlichen Dank für Ihren Besuch in unserem Hause und dass Sie dem relexa Hotel für Ihren Aufenthalt in Frankfurt den Vorzug gegeben haben. Schön, dass Sie sich die Zeit für eine positive Bewertung genommen haben, das motiviert uns natürlich sehr und bestärkt uns in unserer Passion und in unserem Dienstleistungsgedanken. Wir wünschen Ihnen alles Gute und bis bald in Frankfurt. Ihr Team aus dem relexa hotel Frankfurt
Anna Duttlinger (22.10.2023)
Super Preis Leistungsverhältnis. Sehr nettes und zuvorkommendes Personal, tolles Frühstück. Rundum ein toller Aufenthalt!
Sehr geehrter Gast, recht herzlichen Dank für Ihren Besuch in unserem Hause und dass Sie dem relexa Hotel für Ihren Aufenthalt in Frankfurt den Vorzug gegeben haben. Schön, dass Sie sich die Zeit für eine positive Bewertung genommen haben, das motiviert uns natürlich sehr und bestärkt uns in unserer Passion und in unserem Dienstleistungsgedanken. Wir wünschen Ihnen alles Gute und bis bald in Frankfurt. Ihr Team aus dem relexa hotel Frankfurt
Trip.com Member (11.10.2023)
Quiet and staffs are kind and helpful.This hotel has very nice breakfast service.Will stay again next time.
jan wothke (11.10.2023)
Ich komme seit ca. 5 Jahren in Andis Bar, sowohl beruflich als auch privat. In dieser Zeit ist mir die Bar und das sehr nette und kompetente Barteam ans Herz gewachsen. Coole, entspannte und freundliche Atmosphãre 😎. Leckeres Bier, hervorragende Longdrinks & Cocktails und gutes Essen sorgen immer für einen schönen Abend. Danke an Alex 🥰 und ihr Team 😎, Jan
Sehr geehrter Gast,
recht herzlichen Dank!
Schön, dass Sie sich die Zeit für eine positive Bewertung genommen haben, das motiviert uns natürlich sehr und bestärkt uns in unserer Passion und in unserem Dienstleistungsgedanken.
Ihr Team aus dem relexa hotel Frankfurt
Susanne Pe (11.10.2023)
Trotz up grade waren die Zimmer nicht grade top. Up grade beinhaltete wasserkocher und Kaffeemaschine. Komme nicht wieder.
Sehr geehrter Gast, vielen Dank für die ausführliche Bewertung. Ihre genannten Kritikpunkte nehmen wir sehr gerne auf, um diese im Team zu besprechen und in unsere weitere Planung mit einzubeziehen. Besuchen Sie uns bald wieder. Gerne heißen wir Sie erneut herzlich willkommen. Herzliche Grüße, Ihr Team aus dem relexa hotel Frankfurt
mike ertl (02.10.2023)
Schöne Zimmer, gute Anbindung Autobahn, gutes Essen
Sehr geehrter Gast, recht herzlichen Dank für Ihren Besuch in unserem Hause. Schön, dass Sie sich die Zeit für eine positive Bewertung genommen haben, das motiviert uns natürlich sehr und bestärkt uns in unserer Passion und in unserem Dienstleistungsgedanken. Wir wünschen Ihnen alles Gute und bis bald in Frankfurt. Ihr Team aus dem relexa hotel Frankfurt
Anja Hafermann-Bruckschen (24.09.2023)
Always happy to come here 👍
Dear guest, thank you very much for your visit to our house. It's nice that you took the time to leave a positive review, it obviously motivates us a lot and encourages us in our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Stefan Frömming (16.09.2023)
Everything was fine, I was traveling on business and spent one night there. There was parking, a good location and the staff was nice and friendly.
Dear guest, thank you very much for your visit to our house. It's nice that you took the time to leave a positive review, it obviously motivates us a lot and encourages us in our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Kevin Flas (12.09.2023)
Had a seminar in this hotel. Friendly staff, large seminar rooms and delicious lunch
Dear guest, thank you very much for your visit to our house. It's nice that you took the time to leave a positive review, it obviously motivates us a lot and encourages us in our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Bernd Stromberg (11.09.2023)
The gastronomy is excellent, the location in the Mertonviertel is good, the staff are friendly and service-oriented despite the visibly high work pressure. Unfortunately, a four-star hotel without air-conditioned rooms is an absolute no-go in summer when it's 30 degrees Celsius.
Kim Gramzow (09.09.2023)
Great service!! The hotel is absolutely fine for a business trip, nothing particularly special, but very clean and with great service. Thanks again to the nice lady from room service, who thankfully also brought two apples! 😅
Fritz Z (05.09.2023)
Sehr gutes Hotel, Preis/ Leistung stimmt. Essen gut, Spa-bereich ebenso. Besonders hervorzuheben ist die Bar, die sehr gut ausgestattet ist, es lohnt sich, selbst ins Regal zu schauen, da dort einige Spirituosen stehen, die nicht auf der Karte stehen. Gute Auswahl an Whiskeys. Sehr angenehme Atmosphäre und eine tolle Barkeeperin, die einen grandiosen Old Fashioned zaubern kann, der im übrigen auch nicht auf der Karte gelistet ist, was auch nicht jede Barkeeperin von sich behaupten kann, Extrawünsche so gut erfüllt zu bekommen. Vielen Dank.|
hjy (29.08.2023)
Small room but cheap price with breakfast. No air conditioner and no complementary drink. Walkable distance from Frankfurt Univ campus. Close supermaket (Penny) and subway stations.
Jürgen Geyer (27.08.2023)
Hotel from the late 1990's and in essentially original condition. No free parking spaces available, underground car park for totally overpriced €15.00/day. Rooms are clean, large and bright, but showing their age. No air conditioning, the TV is smaller than my computer monitor. The carpeting is absolutely outdated. service, well. Staff generally friendly. A visit to the "Happy Hour Bar" (official daily opening hours from 5:00 p.m. to 1:00 a.m.) was no longer possible on Saturday at 11:15 p.m., bartender said: It's already closed, we should go to the (emptied) refrigerators serve the reception. Strange that at the same time orders from guests who were still sitting in the bar were also accepted. Standard breakfast buffet basically okay, only pot of coffee, scrambled eggs consistency like a cold brick. Complaints at the front desk are smiled at with a 'we're very sorry'.
Niel Jo (26.08.2023)
Extremely disappointed with the bar. The bar keeper said that they were already closed - BEFORE 11:30 PM ON A SATURDAY - when it’s clearly indicated on their Info Guide that the bar is open DAILY til 1 AM. Also, the Minibar was EMPTY. Unblelievable.
Han10 S (24.08.2023)
Pros: room is nice and clean (extra cot provided for our baby) Cons: Facilities was bad - there was no kettle, no AC, fridge isn’t working, no mini bar, no room service at night (whatever request you make you have to go to reception to get it yourself) Staff weren’t friendly- I mentioned that the service isn’t good enough, staff said there is nothing they can do, also said I need to respect him and accept it. (When I make request and there isn’t an response) Fire alarm went off at 11pm Definitely won’t stay again
Don Didi (23.08.2023)
Standard hotel with pros and cons. Yes, the rooms without air conditioning are unbearable and not appropriate for such a house. The few rooms with air conditioning (extra charge) also only have an alibi "air conditioning system" that is often found in hotels, I have a multi-split air conditioning system at home myself, so my expectations are not exaggerated, but the thing in this hotel can't do anything, there the air conditioners in the hotels in Cuba were much better in the 80s. Location quiet but secluded, otherwise just a normal hotel without major deviations. The only thing that worries me is the bar, poor opening hours on paper until 1:00 a.m., in reality you get kicked out between 11 p.m. and midnight. This is unacceptable. If you want to hang out in the bar after work, you should probably book a Best Western, because the bars are usually open 24/7. Otherwise nothing outstanding, neither good nor bad, just a hotel within the usual framework. Can be booked, but you can also book any other, no reason to refuse or prefer this one.
Derdekea Engel (23.08.2023)
Rooms without air conditioning and unfortunately only with curtains... A small oven in summer. Thick carpeting, which also retains the heat. Breakfast buffet was ok. What bothered me was that you were still chewing and the plate was taken away... Coffee wasn't the best. WiFi was stable and usable everywhere in the hotel, so I could work in the bar and eat well. The bar menu was great. Delicious dishes and drinks, the price/performance ratio was right. Unfortunately there is very little free parking. There was parking in the underground car park for 15 euros per day.
Steffi T. (22.08.2023)
Super nice and well-kept hotel room. Everything was very clean and well maintained. The staff was really nice. A cot was provided for us free of charge. There was a pad for diaper changing and a mobile hung on the bed. Very nice! There was also a high chair at breakfast and the staff was super child-friendly. The breakfast buffet was very good. We didn't notice the current renovation work. The staff was also very accommodating. We would like to come again!
Steffi W. (20.08.2023)
The rooms are very nice for the price, unfortunately there is no air conditioning in the room, but there is a small fridge. The breakfast is ok, I thought it was a shame that the cold cuts and cheese were presented in the fridge rather carelessly, there are nicer alternatives. I missed the condensed milk with the coffee, unfortunately there was only UHT milk and a coffee machine would be a good investment. Nevertheless, I can say that we would like to visit this hotel again. I can highly recommend the bar for a nightcap in the evening, the bartender was very friendly and funny, the cocktails were very good. The parking lot is too expensive at 15 euros, but there is plenty of free parking in the street.
Maryam Tariq (09.08.2023)
it was a wonderful experience staying there the staff and owner were so much accommodating everything was perfect and well maintained. loved staying there would definitely recommend.
Alfred Strauß (08.08.2023)
Very good rooms, attentive service and excellent conference facilities.
Lorena Dana (27.07.2023)
Nice and quiet hotel with good connections to the Nordcenter, because there is a bus stop right in front of the hotel. Unfortunately there is a deduction for the fact that there are cobwebs hanging from the ceiling and the lattice behind which the cables for the television and the minibar are full of dust bunnies. Someone struggling with a house dust allergy will not be very enthusiastic. Otherwise very comfortable beds and good pillows that don't cause neck pain because they are poorly padded. The window can be opened completely, so that you can ventilate well. The location is also nice and quiet, so that the window can remain open overnight. Great breakfast with lots of choice. Various rolls, muesli, fresh fruit and also for vegans there is a delicious spread in different varieties. You even get a pot of coffee on the table, so you don't have to get up every time. Lemon water, different types of tea and juices are also available. On request we were allowed to take a cup of coffee and fruit to our room. The staff is friendly and helpful and there is enough space in the parking garage, even for people who find it difficult to park in such a narrow parking garage ;]
And Re (26.07.2023)
Everything OK
Sabine “Bine” Boxheimer (18.07.2023)
My mother-in-law was a guest at the Relaxa Hotel from Friday to Sunday, since the hotel is in the immediate vicinity of our apartment, it was ideal. Room was nice and quiet on the third floor. Comfortably furnished and practical. The bathroom had a tub with a shower instead of a shower, but unfortunately that's mostly the case in older hotels. We went to the hotel for breakfast on Saturday and Sunday and were very satisfied, for 16 euros (if you are not a guest) everything you need. Buns could be better and more choice but that's a luxury problem. All employees were very nice and helpful. We would book again at any time. Price performance ratio is very good.
Juergen Wolters (16.07.2023)
Nice hotel on the outskirts of Frankfurt.
Melina Tapper (09.07.2023)
Unfortunately no recommendation, would not book again! + Quiet location. Friendly staff at reception. Connection with the subway good. - Not air conditioned, that was a disaster. The rooms were a sauna and you slept badly at 30 degrees outside! Actually one expects from a 4 star hotel that the rooms are air-conditioned..... But everything was clean and tidy. - Breakfast buffet: dirty dishes, no more rolls, sometimes everything was empty... No dishes came. Very unhygienic at the buffet. There was food all over the floor, on the edges. That's really disgusting and unappetizing 😱‼️ - Shower gel/shampoo was not refilled in the dispenser, was a bit stupid when you were wet in the shower! Price-performance ratio: too expensive for a non-air-conditioned room... Then a cheeky €4 visitor's tax... For what??????? To make even more money?! Haven't had to pay visitor's tax in any German hotel. We've been to a few cities!
Dear guest, Thank you for the detailed review. We are pleased that you had a pleasant stay in our hotel. We are very happy to take on board your criticisms so that we can discuss them within the team and include them in our further planning.
As for the tourist tax. Can I confirm that the amount goes in full to the city of Frankfurt.
Visit us soon again. We look forward to welcoming you again. Kind regards, your team from the relexa hotel Frankfurt
Jue Ris (06.07.2023)
A Frozen Strawberry Margaritha made with love at Andy's Bar... 100% recommended ❤️
Dear Jue Ris, Thank you for your feedback. We look forward to welcoming you back. Kind regards, your team from the relexa hotel Frankfurt
erkan yücel (06.07.2023)
Everything Was Great
TUĞRUL TÖRE (06.07.2023)
👍
ANIL BOZKURT (06.07.2023)
I would definitely recommend 👍
Dear Anil, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
madens maden (06.07.2023)
Our room was good for one night. Good food at the bar! The breakfast buffet was good in terms of offerings, but the service was a bit disappointing; weren't very helpful. Parking in the garage costs 15 euros for 24 hours...
Dear Madens, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
Yunus ÖZEN (06.07.2023)
great experience
Dear Yunus, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
Kokoreççii MLBB (05.07.2023)
excellent quality
Dear Kokoreccii, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
Helge Langguth (05.07.2023)
Suitable for seminars. Food was very good. Breakfast could be improved. You have to remove the cover every time.
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Osman Aykut Ozalp (05.07.2023)
IT WAS A WONDERFUL EXPERIENCE THANKS FOR THE SERVICES
Dear Osman, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
Tolga Turan (05.07.2023)
The experience of staying at this hotel was great. He deserves all the money you give him. The location is also in a very good place. The rooms are very clean and the service was of good quality.
Dear Tolga, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
MESUT ÖZTAŞ (05.07.2023)
Very good
Dear Mesut, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
Ugurcan Karagöz (05.07.2023)
very good
Dear Ugurcan, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
Gungor Kan (05.07.2023)
Enjoy ; )
Dear Gungor, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
Duisburg 1902 (04.07.2023)
Room was very clean. Service at reception and at breakfast very friendly and helpful. The location for us very 👍 good. Parking rather difficult in the area.
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Kathrin Hahne (01.07.2023)
Top hotel, ideal for seminars. Food very good 👍. Equipment modern. Lovely again !
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Patrick Baum (23.06.2023)
Very friendly service and everything very clean. The hotel is a bit old but well maintained. The location between all sorts of office complexes is a bit remote. There is a tram stop very close by.
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Alída (23.06.2023)
Room we had was fine for one night. Good food in the bar! The breakfast buffet was fine in terms of offerings, but the service was a bit disappointing; were not very helpful. Parking in the parking garage costs €15 for 24 hours...
Olya T. (21.06.2023)
Rooms are clean and the staff is very friendly and efficient. Great dry and wet sauna rooms available as well as some gym equipment. Very good Thai fast food available across the road from the hotel. Bus stop outside the hotel and supermarket within 15 min walking distance.
Dear Olya, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
Peter Bell (18.06.2023)
Excellent hotel, everything perfect. Large comfortable rooms, good service. Free sauna and steam room on the 7th floor. Paid parking, but you can park for free on the streets beside the hotel easily. Wonderful breakfast including cooked option - bacon. eggs, baked beans - as well as cereals, pastries and meats/breads.
Dear Peter, Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards, your relexa hotel Frankfurt team.
David Frerot (04.06.2023)
Nice well-kept hotel, with a nice spa area, very clean. Friendly staff! We can recommend it.
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Ulrich Homann (03.06.2023)
Typical hotel for seminars and day tourists who are gone again after 2 or 3 nights...
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Detlef Elbracht (03.05.2023)
Very pleasant hotel with excellent service. Since I am physically dependent on accessibility due to my illness, I and my wife were given the suite, which is barrier-free, for the price of a double room. This is a special service that is worth mentioning because it is not something that happens every day. The rest of the service is also very accommodating. Kudos to the whole staff. If I am in Frankfurt again and need to stay overnight, I will definitely visit this hotel again. HIGHLY RECOMMENDED.
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Salvatore Manfreda (23.04.2023)
Poorly!!
Mike Haensgen (23.04.2023)
Clean rooms
Dear guest, thank you very much for your visit in our house. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Jannik 7002 (21.04.2023)
The service is an absolute 11/10. All employees were very attentive and tried to make your stay as pleasant as possible!
Dear guest, thank you very much for your visit in our house. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Thimo Meyer (12.03.2023)
Hotel located 20 minutes from the center. Very chic entrance hall and nice service. Underground parking is available, rooms big enough. The bar also had delicious drinks, but it's a smokers' bar and the prices are decent (10 and more per cocktail). But the highlight was the breakfast. This is very tasty and leaves nothing to be desired, even decaffeinated coffee.
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
G R (26.01.2023)
Friendly, courteous well-trained staff. It was a pleasure to be there at the seminar. The gastronomy was very good and the food was plentiful and varied
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
M A (22.01.2023)
Nice and cozy hotel in Frankfurt. Small bar downstairs, open until late, vending machines for snacks and drinks.
Dear guest, Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt. It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy. We wish you all the best and see you soon in Frankfurt. Your team from the relexa hotel Frankfurt
Tamika Campbell (19.01.2023)
Absolutely 💯 Beautiful. No complaints. It was just amazing. I shall be back for sure!
Dear Tamika Campbel,
Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards
Mansoor Tahir (18.01.2023)
Super👍
HL Wegener (14.01.2023)
Very nice hotel with good transport connections, free parking spaces or underground parking (15 €), large rooms, bathroom with tub... and very friendly staff!
Mark allesschaffer (04.01.2023)
Great place. Well maintained. We didn't lack for anything. Gladly again.
Dear guest,
Thank you for your stay in our house and for choosing the relexa hotel for your trip to Frankfurt.
Kind regards
Your team at the relexa hotel Frankfurt
yuanzhe deng (01.01.2023)
Room and facility (breakfast) is ok but the reception doesn't seem to be very ok. You made a mistake: the first time the bill was more than 60 euros more than agreed and the second time it was more than thirty. And on top of that: Service seems bad-tempered.
Dear guest,

Thank you for the detailed review.
We are pleased that you had a pleasant stay in our hotel.
We are very happy to take on board your criticisms so that we can discuss them within the team and include them in our further planning.
Visit us soon again. We look forward to welcoming you again.
Best regards,
Your team from the relexa hotel Frankfurt
Jason Armstrong (28.12.2022)
Positive experience. A little more spacious than other rooms at this price range. Best part is the breakfast. Fresh and delicious, great variety. Wifi was acceptable at 21Mbps on average. Good experience.
Dear guest,
Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt.
It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy.
We wish you all the best and see you soon in Frankfurt.
Your team from the relexa hotel Frankfurt
Svenja Schreiber (27.12.2022)
Not possible to book the offer on the original website, hence booking request by phone. Unfortunately, they didn't want to help us and they didn't want to know anything about the offer. He wouldn't know his way around either and we should call again the next day. No thanks. This is really not customer service.
Andreas Maikranz (13.12.2022)
Good place. Rooms are clean and functional. There is a large selection at the breakfast buffet. Dinner is possible and tastes good. The small bar (smoking bar) is cozy and invites you to a nightcap. Distance to the city is not so suitable for a city trip. By car between 20 and 40 minutes, depending on the time.
E K (10.12.2022)
I stayed at the hotel for two nights. I usually pay for the room at check-in or the evening before departure. So I can just drive after breakfast. In this hotel you can only pay on the day of departure. So far I haven't experienced that. The room was large, the tv was small and the safe was tiny. It was impossible to leave a laptop there.
Andreas Braun (03.12.2022)
Good seminar hotel on the outskirts of Frankfurt am Main
Rudi Lasseur (24.11.2022)
Everything perfect
Dear Rudy,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!

Kind regards
Your relexa hotel team
B K (19.11.2022)
Friendly service at reception and at breakfast. It's a pity, but understandable that a bathrobe and water in the room are only included in the business booking. room is clean. The sauna itself is great and spacious, but the unheated relaxation room forced me to go back into the room right after the first sauna session. In addition, cushions and blankets (as shown in pictures on the website) were not available. Very extensive breakfast buffet from fruit, yoghurt, fruit, different cheeses and sausages to warm egg dishes, pancakes, roasted vegetables. Cappuccino can also be served on request. 5 stars for breakfast!
Dear Guest,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much.
You can get the upholstery for the relaxation room on request from our staff.
We are already looking forward to welcoming you again!

Kind regards
Your relexa hotel team
Prof. Thomas Boller (08.11.2022)
Rooms clean and nice like before Corona, mini bar no longer active, Breakfast consistently excellent.
Chris Löbbert (05.11.2022)
So I really have to say that this hotel fully deserves the 4 stars, I think it should even get a 5th star. I feel very comfortable here and my wife loves it too. I would definitely check in here again if I had the chance.
Dear Chris,

Thank you for your great review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!

Kind regards
Your relexa hotel team
Tobi L (03.11.2022)
Good hotel, good value for money, delicious breakfast
Dear Tobi,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!

Kind regards
Your relexa hotel team
Aldi (01.11.2022)
The room facilities are not modern at all. Dark hairs on the bathroom floor. There is a plus for the presence of a bathtub. However, the fittings were worn and not clean. The hotel's fitness area consists of a few, outdated machines in a tube-shaped, very small room. The disinfectant with which the devices should be cleaned before and after use was not available. In the wellness area there was a part with barrier tape. The breakfast buffet was quite simple with a moderate selection. I missed a coffee machine. There was only filter coffee in thermos flasks. Good thing was the room service was offered. Unfortunately, the staff responsible for this is a bit inattentive. The dinner ordered to the room was unfortunately not good either and was returned hardly touched. The bar was very good, which was open until 1:00 a.m. and offered a large selection of cocktails and other drinks. For the parking lot you pay an additional 15€ per day. Our van didn't fit in the parking garage. So only the employee parking lot remained, designed for cars. You really had to maneuver often to be able to use the parking space. Absolutely unsuitable for larger vans. In my opinion, the price/performance ratio is not quite right in this hotel
O Oo (31.10.2022)
Good simple hotel.
Dear Guest,

We are happy that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Roberto Mascarello (Griforoby) (31.10.2022)
Very nice, clean hotel, conveniently located for taking the metro to the center of Frankfurt. Hearty breakfast, more oriented on salty than sweet. Comfortable beds, a little less pillows. Carpet in the room but very clean room. Bathtub in the room. Internal parking at 15 euros per night
Dear Roberto,

Thank you for the good rating for our hotel. We are happy that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Oliver Ilmberger (29.10.2022)
Great stay, nice staff, bar very cozy.
Dear Oliver,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We look forward to welcoming you again soon. Until next time!

Kind regards
Your relexa hotel team
Fabian Marquardt (27.10.2022)
Hotel for conferences, training and business trips. Located on the outskirts of Frankfurt and in a hotel and office district.
Dear Fabian,

Thanks for your review. We are very pleased that you were our guest. We look forward to welcoming you again soon. Until next time!

Kind regards
Your relexa hotel team
Torsten Schmidt (22.10.2022)
Nice seminar hotel. Service staff is very friendly. Very good food during breaks and main meals.
Dear Torsten,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We look forward to welcoming you again soon. Until next time!

Kind regards
Your relexa hotel team
Lucia Lapuente Sangros (14.10.2022)
Functional and cozy hotel. I will repeat in my next visits to Frankfurt
Dear Lucia,

Thank you for the good rating for our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Jens Hahn (08.10.2022)
The hotel was as I imagined.
Dear Jens,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!

Kind regards
Your relexa hotel team
Sebastian Saldern (06.10.2022)
Hotel very ok. Location 😳…
Dear Sebastian,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. You are absolutely right, we are in a very quiet part of Frankfurt. Many guests appreciate this because of the peace and quiet that comes with it. We look forward to welcoming you again. Until next time!

Kind regards
Your relexa hotel team
Wilco Bergacker (28.09.2022)
Great hotel and nice breakfast
Dear Wilco,

Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Dirk Löffler (27.09.2022)
The double beds are a bit narrow and the closet and TV could be bigger. The reception staff are friendly and helpful. Everything was clean and tidy. Breakfast takes place in a noisy dining room. The quantity of food is good, but the quality could have been better, e.g. the rolls definitely didn't come from a local craft business. The employees like to talk loudly about who is currently on the toilet or pass the cleaning bucket over the food.
Dear Dirk,

Thanks for your review. We are very pleased that you enjoyed your stay with us. Our employees are always keen to offer you the best possible hotel experience, in rare cases it can unfortunately happen that this does not always succeed perfectly, of course we would like to apologize to you. We've already forwarded your review to the department concerned to ensure this doesn't happen again. We obtain our “standard roll selection” from local bakers. Since we change a type of roll regularly, it does not always come from the region. We look forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Mandy Löffler (27.09.2022)
Check-in nice and friendly, room good, only bed was very narrow. Cleanliness great. Good accessibility Arrival via motorway or city. Bus in front of the door, underground station within walking distance in 7 minutes, in 15 minutes in the center. Restaurant catching up, feeling like in a canteen or furniture store restaurant. Buns looked like the buns in the supermarket or discount store. Identical in taste. Nice rolls from a regional bakery would have been nice too
Dear Mandy,

Thanks for your review. We are very pleased that you enjoyed your stay with us. We are very sorry that the rolls were not quite to your liking. We have a "standard selection" of regional bakers, and we also change one type of roll at regular intervals to add some variety to the selection of rolls. We look forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Karin N (26.09.2022)
We were there for a short vacation. The room and the bathroom always clean. Rich breakfast, great selection. All employees from reception, restaurant, bar or the cleaning ladies very courteous and friendly. The hotel is really quiet. If we travel to Frankfurt again, we would definitely check in there again.
Dear Karin,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are happy to be your first choice in Frankfurt. Until next time!

Kind regards
Your relexa hotel team
Karthik Iyer (18.09.2022)
Very nice rooms. Hotel staff are very competent and friendly. Breakfast is great!
Dear Guest,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!

Kind regards
Your relexa hotel team
Joachim (17.09.2022)
Visited several times, never disappointed. Great service, good bar, rooms were always clean and even the food in the room was really good several times. Alone some areas seemed a bit worn.
Dear Joachim,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time!

Kind regards
Your relexa hotel team
Thomas Lerach (13.09.2022)
Nice room but no air conditioning. Not recommended in August.
Dear Mr Lerach,

Thanks for your review. We are very pleased that you enjoyed your stay with us. Book a business room for your next stay, they are all equipped with air conditioning. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Pug Mopsen (11.09.2022)
Unfortunately the bed was a bit too soft
Dear Guest,

Thanks for your review. We are very pleased that you enjoyed your stay with us. We are very sorry that the mattress was a bit too soft for you, please let us know for your next stay so that we can prepare a slightly harder topper for you. We look forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Maggie S. - V. (11.09.2022)
Just outside, rooms are clean, spacious and tidy. Bathroom ok with bath. Staff, no matter where is super friendly. We recommend
Dear Maggie,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Vignesh Sankar (04.09.2022)
Rooms were clean and breakfast was too good. If you are planning to reach by Straße Bahn, have to travel 12-13 stations from center.. bus from nordwestzentrum was better..
Dear Vignesh,

Thank you for the good rating you gave our hotel. We are happy that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Martin Lundsgaard (01.09.2022)
Perfect stay over hotel. Quiet, great beds, modern and a great bistro that's open late
Dear Mr. Lundsgaard,

Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Gerard Danver (16.08.2022)
Old refurbished hotel, no air conditioning and poor staff
Dear Gerard,

thanks for your review. We are very pleased that you enjoyed your stay with us. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. We would be happy if you would explain in more detail, why our staff is poor. Please send us an email. We hope to welcome you again soon.

Kind regards
Your relexa hotel Frankfurt team
Florian Krause (16.08.2022)
great hotel Very clean and friendly staff. The breakfast buffet is absolutely recommendable.
Dear Florian,

Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
Mustafa Camci (14.08.2022)
Bit remote. Not much within walking distance. Big rooms. No air conditioning. Clean and tidy. Good breakfast. Friendly staff. Good price quality ratio. But an air conditioner should be a bit standard these days.
Best guest,

thank you for taking the time to give us your opinion about your stay with us. For your next stay you are welcome to book a business room, these are all air-conditioned. We hope to welcome you again soon!

Regards
Your relexa hotel team
commander / (12.08.2022)
Well run hotel with very friendly and competent staff. The price-performance ratio is still right here. Great breakfast and everything clean. I will be staying at this hotel often now.
Dear Guest,

Thank you for taking the time to give us your opinion of your stay with us. We look forward to welcoming you more often!

Kind regards
Your relexa hotel team
Dominik Lembke (12.08.2022)
Was completely satisfied again. Great hotel for years.
Dear Dominik,

We are very pleased that you have enjoyed your stay with us so much over the years.
We look forward to continuing to welcome you!

Kind regards
Your relexa hotel team
Nadine Gerstenberg (12.08.2022)
Great hotel with very nice staff. The rooms are nicely decorated and clean. The breakfast Uffenheim was very tasty and there was something for everyone. We will be back. Keep it up.
Dear Nadine,

We are very pleased that you enjoyed your stay with us so much. We continue to do our best for an unforgettable hotel experience. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
Wojciech Filarski (09.08.2022)
Very good place. Friendly staff. Breakfast buffet is very extensive and tasty. I'm always happy here.
Dear Mr. Filarski,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
LaureandCam Duval (07.08.2022)
Good facilities, nice rooms, all spoiled by very rude reception staff looking down at traveling family. May have been a bad day for this staff but being rude is never a good alternative, especially for a situation which presents no issue to start with (how to create problem where none exists in the first place). Based on experience can unfortunately not recommend.
Dear guest,

thank you for taking the time to rate your stay at our hotel. We are very sorry that you had a bad experience with our staff. Our most important task is to put a smile on every guest's face. We would be very happy if you send us an email and tell us more about your experience. We would be happy if you give us another chance.

Best regards
Youre relexa hotel Team
Ingo Huehn (06.08.2022)
Was there for a seminar, very good lunch buffet with a wide selection, something for every taste
Dear Ingo,

Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
Atilla Caliskan (30.07.2022)
Had a seminar in the Relaxa, the food was very good and well-kept, the staff was very friendly and helpful. Unfortunately, I can't say anything about the rooms since it was a day seminar, but the location is very good, you have your peace and quiet, but it's also right in the center.
Dear Mr. Caliskan,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Robert Sprotte (27.07.2022)
Located on the outskirts of the city, it is correspondingly quiet here. The rooms are a bit old, but well equipped. Of course it would be nice if the scales in the bathroom had also worked. The staff is consistently friendly and dedicated.
Dear Mr Sprat,

Thank you for taking the time to give us your opinion of your stay with us. Please excuse the defective bathroom scales, we have already replaced them. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
Christian Clausen (20.07.2022)
Actually a nice hotel at a fair price, but unfortunately with blemishes. In principle, the hotel would be very nice with a sophisticated concept. Our family room was very large at a fair price. The children had a spacious sofa bed. In the bathroom there were many bathroom utensils including a razor and a toothbrush with toothpaste. Unfortunately a bit dark. A mirror with more powerful LEDs would be desirable. The room has a kettle and a Senseo coffee maker. Unfortunately the coffee pods were missing. Of the water offered, only the banderole was available. Something like that doesn't work at all. The minibar was also empty, but there is a fridge with various drinks at the reception. Fitness and wellness area is on the upper floor, but we didn't use it. The underground car park costs 15.00 per day and is easily accessible and not too narrow. You can drive in and out several times. The breakfast is served as a buffet and has a variety of hot and cold dishes. It has almost everything that you are used to in a 4 star hotel, but no fish and the cold cuts and cheese was rather simple. Special coffees are only available from the staff. Normal coffee is available in thermos flasks. Unfortunately, the service didn't keep up with clearing the used tables. There were real space issues at times, but the staff didn't let themselves be stressed. There is still room for improvement. After all, there will be one or two additional people to clear up later, etc. As a conclusion: with a little more care, 4 or 5 stars are easily possible, but as a 4*S hotel you have to be measured by your own standards.
Pramod Nama (20.07.2022)
Extended home!
Dear Mr. Nama,

Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Johannes Kraus (17.07.2022)
First hotel without even a bottle of water in the room. Water is available in the office for EUR 6.90 for 0.75 ml. Rooms are very good and clean. Breakfast is very good and very extensive.
Dear Mr Kraus,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. A bottle of water is in the rooms from the business category upwards. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Slawek (14.07.2022)
Paid hotel parking, no air conditioning. Breakfast approx.
Dear Slawek,

thanks for your review. We are very pleased that you enjoyed your stay with us. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. If you have any questions, please do not hesitate to contact us. We are already looking forward to welcoming you again. Until next time!

Kind regards
Your relexa hotel Frankfurt team
Licht Mann (06.07.2022)
Upon request, we are confirmed that a charging station for electric vehicles is available. It turned out that it was a 230V socket with 1.2 kW (at least 11kW would be acceptable). So we first had to charge somewhere else and lost 2 hours of time. Relexa has NO (!) charging option for e-cars, even if the staff has to claim this.
Dear Mr. Man,

Thank you for taking the time to give us feedback on your stay in our house.

We are sorry to hear that not everything was to your full satisfaction during your stay.

There is currently a possibility in our hotel to charge your e-car. First of all, this information is correct. However, we normally inform the guests that we do not have a full charging station, but only an alternative if necessary.

This has always worked very well so far.
The guests who use our charging facility for their e-car were able to reach their next destination after charging overnight.

We are currently working on making charging stations for e-cars available in our underground car park.

You informed us about the problem when you left, so we waived the parking/charging costs, which was a gesture of concession on our part.

We would be delighted if you gave us another chance to convince you of our quality.

Kind regards
Your relexa hotel team
He Ho (05.07.2022)
All around good hotel with a very rich breakfast buffet. Fitness and wellness area is also good.
Dear Guest,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Matthias Heitmann (23.06.2022)
Mediocre Very friendly staff and a beautiful and bright entrance area. Studio is very spacious, but the equipment urgently needs to be reworked. Hardly any water came out of the shower head due to calcification and there was no air conditioning either.
Dear Mr. Heitmann,

Thank you for taking the time to give us your opinion of your stay with us. Please excuse the calcified shower head, we have already replaced it. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
LxT (23.06.2022)
The standard room is very nice and cosy. Breakfast was included and delicious. The staff was very friendly both on the phone and on site at the reception and we were not shy about questions or the feeling that there were too many questions. The hotel is highly recommended.
Dear Guest,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
Sarah D.O.E. (22.06.2022)
I was there for a seminar. The room was quickly freshened up during the breaks by the responsible banquet employee. There was nothing to complain about.
Dear Sarah,

Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
Flowi (flowi03) (22.06.2022)
Super friendly staff, chic + very clean and well-kept rooms. Parking spaces in front of the door as well as underground parking around the corner. Subway station right around the corner with a short ride to the city center.
Dear Flowi,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel team
K. K. (15.06.2022)
Very nice hotel 4****, cleanliness, courtesy of the staff TOP. Rooms are spacious, refrigerator, hair dryer and safe available. TV with many channels. Breakfast buffet very good, much more than I would have expected. Parking directly under the hotel for a small fee. Sauna area also very good. Lockable lockers (2 euro coins as a deposit). Towels also available there. Great look while taking a sauna. Price performance unbeatable TOP. MY RECOMMENDATION for sure.
Dear Guest,

Thanks for your review. We are very pleased that you enjoyed your stay with us! We are already looking forward to welcoming you again. Until next time!

Best regards
Your relexa hotel Frankfurt team
Gabriel Hopmeier eK CFP Honorarberatung (09.06.2022)
Nice conference hotel. Everything you need is there.
Dear Mr Frank,

Thanks for your review. We are very pleased that you enjoyed your stay with us. We are already looking forward to welcoming you again. Until next time!

Best regards
Your relexa hotel Frankfurt team
D “Denzel” (03.06.2022)
Pleasant hotel, if the fitness room got more equipment, dumbbells, a bench, etc., the stay would be even better
Dear Mr Danger,

Thank you for taking the time to give us your opinion of your stay with us. We gladly accepted your idea to expand our fitness room. Our fitness room is designed to cover as many types of exercise as possible, which is why we have carefully selected our equipment. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
Salia (31.05.2022)
We stayed in this hotel for 3 nights. Overall the stay was okay, but the best part was the bar. There were glasses and a minibar in the room, but not even a bottle of water. Unfortunately, the staff was very inflexible. On the first morning the coffee maker in the breakfast room was broken. They even made coffee, but it was way too thin for our taste. When asked if they could make a latte, they answered no. We then asked if it would be possible to make a pot with a little more ground coffee, they said yes, but after waiting for over 45 minutes it never arrived. The glasses for juice etc. were all dirty. But we also got clean ones upon request :) Since we chose this hotel especially because of the "spa area", we were there too. Unfortunately only open from 4:30 p.m., so we were only able to set it up on one day, then yawning emptiness and a closed sauna on site. Since there were no indications of a possible closure or similar, we asked at the reception. The sauna was of course "only on this day" out of order. For the staff it may be "one day", but the paying guest, who is only there 3 days, notices something like this and has paid for a service that he doesn't get. And for a 4-star hotel, as I said, very inflexible. Should hotel staff be able to conjure up a latte without a coffee machine or, if necessary, use a different coffee machine? After all, there are restaurants and the bar in the building, where there were some. I have to praise the bar very much! Always friendly, no matter how crowded it is :) Very, very tasty cocktails and you won't be "chased away" right away when you want to call it a day, but you can drink your drinks empty in peace.
Dear Mrs Salia,

Thank you very much for taking the time to rate your stay with us.

We are very sorry to read that your stay was not to your complete satisfaction.

We have glasses in all rooms, from our experience guests often need glasses for the drinks they have brought with them.
In the standard category you will not find a bottle of water in the room, we have this in all rooms from the business category onwards free of charge for our guests.
Unfortunately, our coffee machine was defective at the weekend, for which we would like to apologize once again.
Normally, you can of course get a latte or another coffee specialty on request. We have forwarded this issue internally to the responsible department so that this does not happen again.
Our wellness area is open to our guests from 8 a.m. in the morning. We usually switch on the sauna from 4:30 p.m., this time was based on past experience.
If a guest wants to use the sauna beforehand, we turn it on earlier.
We apologize at this point that we could not fulfill all your wishes.

We are pleased to read that you were very satisfied with our service in the bar and that you were able to enjoy your cocktails to the end.

We thank you for your feedback and would be very happy to have the chance to welcome you again at the relexa hotel Frankfurt.

Kind regards,
Your relexa hotel team
Wolfgang Frank (21.05.2022)
It was a nice hotel in a trade fair location, the ambience was pleasant, the breakfast buffet was European standard, the only drawback was the lack of air conditioning in the room
Dear Mr Frank,

Thanks for your review. We are very pleased that you enjoyed your stay with us. We are already looking forward to welcoming you again. Until next time!

Best regards
Your relexa hotel Frankfurt team
Jarle Raastad (20.05.2022)
Nice and clean. Quiet and calm
Dear Mr. Raastad,

Thank you for the good rating you gave our hotel. We are happy that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Christine Bogs (15.05.2022)
The hotel is super nice so far. The rooms are superbly furnished. Mattresses very hard, not so good for my back. The bathroom was very clean, only the shower head was very old and calcified, a shame. Breakfast very extensive! 👍
Dear Mrs Bogs,

Thank you for taking the time to give us your opinion of your stay with us. Please excuse the calcified shower head, we have already replaced it. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
Stefan Brückner (12.05.2022)
Good clean hotel. Reception is sometimes a bit stressed. Rest of the staff is friendly and helpful. Great food. Rooms are not super modern but perfectly adequate. The location is a bit off the beaten path. Subway is 300 m away, but then takes just over 20 minutes to get to the main station.
Dear Mr Brueckner,

Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
Mia H. (12.05.2022)
staff very friendly. Breakfast and lunch extremely good. Seminar rooms also perfectly ok! Unfortunately, the rooms are a bit outdated and without air conditioning..
Dear Mr Wolf,

Thanks for your review. We are very pleased that you enjoyed your stay with us. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. If you have any questions, please do not hesitate to contact us. We are already looking forward to welcoming you again. Until next time!

Best regards
Your relexa hotel Frankfurt team
Ralf Buschmann (12.05.2022)
Nice hotel, friendly staff and a great seminar
Dear Mr Buschmann,

Thank you for taking the time to give us your opinion of your stay with us. It is very nice to see that you enjoyed your overnight stays with us.
We look forward to welcoming you again soon!

Kind regards
Your relexa hotel team
Michael Flaake (11.05.2022)
Everything fine. The entrance area with the large staircase is impressive. Large and clean rooms, nice staff and very extensive breakfast buffet. Always first choice due to proximity to customers.
Dear Mr. Flaake,

Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!

Kind regards
Your relexa hotel team
KER KER (08.05.2022)
Actually, this hotel isn't that bad at all, after all we've stayed there quite a few times. Problem: Despite the official cessation of all corona measures, guests in this hotel are forced to wear a mask in the breakfast room. Unfortunately, this was not mentioned when booking on the website, otherwise we, who no longer believe in Santa Claus, would have booked another hotel. The guest is even threatened with immediate eviction by compliant employees, citing the domiciliary rights. Remember: there is always a time after. #YouDidParticipate
Dear Guest,

Thank you very much for taking the time to rate your stay with us.

We are very sorry to read that your stay was not to your complete satisfaction.

We are pleased that you have often stayed in our house and that you have always been satisfied.
Since the health of our guests is very important to us, we decided to maintain the mask requirement a little longer.
Since May 13th, 2022, a mask recommendation has applied in our house.

Nevertheless, we thank you for your feedback and would be very happy to have the chance to welcome you again at the relexa hotel Frankfurt.

Kind regards
Your relexa hotel team
Larry Habib (07.05.2022)
Super great hotel, everything was perfect, staff were super helpful, Top hotel, relexa hotel Frankfurt am main is the place to be,
Dear Mr. Habib,

Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!

Kind regards
Your relexa hotel Frankfurt team
Alexander Lux (15.04.2022)
Only been there to eat. The food was delicious and there was a lot of choice.
Dear Mr Lux,

Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.

Kind regards
Your relexa hotel Frankfurt team
Jessica Bielstein Coaching-Konzepte (12.04.2022)
Pleasant, quiet and clean hotel. Rooms at the back are recommended. Breakfast buffet very extensive with everything your heart desires. Parking available. I'll be happy to come back. - Photo of room with skyline view
Dear Ms. Bielstein,

Thank you for taking the time to give us your opinion of your stay with us. It is very nice to see that you enjoyed your overnight stays with us.
We look forward to welcoming you again soon!
Kind regards
Your relexa hotel team
Michael Riecke (09.04.2022)
Rooms are okay and functional. The food in the restaurant is good. But the area around it is like a bistro. The bar in the hotel has no atmosphere.
Dear Mr Riecke,

Thank you for taking the time to rate us. We are very pleased that you enjoyed your stay with us. Our bar is a smokers' bar, hence the classic atmosphere. We have set up a small area in front of our bar for all non-smokers to relax. We hope to welcome you again soon!
Kind regards
Your relexa hotel team