Hotel reviews from relexa hotel Frankfurt am Main
You - our guests - are very important to us. We take your opinion, impressions and recommendations very seriously. We would like you to feel at home at our hotel. Therefore, we welcome any feedback, suggestions or recommendation from you.
We would like to make good things even better for you and improve on what is not good enough yet.
With your impressions and feedback we can always improve ourselves and make your stay with us even more enjoyable. Be very open – criticism is just as important as your praise. Both help us to meet your needs and expectations better and maintain our high standards of service, and offer value and quality.
You can rely on honesty and appreciation
Authentic and honest reviews are very important to us. Neither self-written reviews with flattering comments nor slanderous reviews from the competition have any opportunity here. This is especially important to us because your real opinion matters - even if not everything went according to how you were used to it before.
We very much appreciate your feedback, suggestions and your effort. For that reason, we not just read all our reviews thoroughly, but also comment and evaluate them internally. Your praise as well as criticism is given to our relexa teams to ensure we have the opportunity to improve our service.
Please read our reviews or comment on your stay at the relexa hotels
Das schätzen unsere Gäste an uns
What our guests have said
Dass sich die Wassertemperatur während des Duschens selbstständig zwischen kalt und sehr heiß verändert hat, entspricht selbstverständlich nicht unserem Anspruch. Da wir anhand Ihres Namens leider keinen Aufenthalt zuordnen konnten, können wir aktuell nicht nachvollziehen, in welchem Zimmer dieses Problem aufgetreten ist. Wir würden uns daher freuen, wenn Sie uns hierzu noch nähere Informationen geben könnten, damit wir der Sache gezielt nachgehen können (gern an: verkauf.frankfurt@relexa-hotel.de)
Eine Anmerkung möchten wir noch gerne richtigstellen: Unser Haus wird nicht von einem einzelnen Besitzer geführt, sondern von zwei Hoteldirektoren. Beide legen großen Wert auf einen respektvollen und freundlichen Umgang mit unseren Gästen. Daher bedauern wir besonders, dass bei Ihnen offenbar ein anderer Eindruck entstanden ist.
Wir danken Ihnen nochmals für Ihre Hinweise und hoffen, Sie bei einem zukünftigen Aufenthalt wieder bei uns begrüßen zu dürfen. Ihr relexa hotel Frankfurt Team
Ihr Team vom relexa hotel Frankfurt/Main
Frühstück sehr gut !
Es tut sich vieles zum Positiven
Herzliche Grüße, Ihr relexa-Team Frankfurt
Ihre Anmerkung zu unserem Frühstück und insbesondere zur veganen Auswahl nehmen wir sehr ernst. Wir bedauern, dass Sie hier bei uns nicht die Auswahl vorgefunden haben, die Sie sich gewünscht hätten. Neben Müsli und Obst stehen zwar auch weitere pflanzliche Komponenten zur Verfügung, dennoch sehen wir, dass wir unser Angebot für unsere veganen Gäste noch attraktiver und abwechslungsreicher gestalten können.
Wir hoffen, Sie bei einem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Ihr relexa hotel Frankfurt Team
ruhige Umgebung, sofern die Flugzeugen nicht über dem Hotel an- oder abfliegen.
Sehr nettes Personal, leckeres Essen.
Schade, dass Sie die Hellhörigkeit Ihres Zimmers als störend empfunden haben. Ihren Hinweis nehmen wir gerne mit. Auch wenn unsere Lage sehr ruhig ist, lässt sich der gelegentliche Flugverkehr über Frankfurt natürlich nicht ganz vermeiden. Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen.
Ihr Team vom relexa hotel Frankfurt/Main
And please don’t worry about the candle!
We hope to welcome you back again soon for another wonderful stay (and perhaps a little more of our delicious buffet!). Your relexa hotel Frankfurt Team
Alles wirkt hell und freundlich, der Concierge ist höflich, hilfsbereit und kompetent.
Unsere Zimmer waren sauber, zweckmäßig und ansprechend.
Es fehlt nichts!
Das Frühstücksbuffet ist sehr reichhaltig, enthält warme und kalte Speisen, Rührei, Bacon, Säfte, Kaffeespezialitäten und Tee, dazu zahlreiche Backwaren und Wurst und Käse...
Zusätzlich kann ein Stellplatz in der Tiefgarage angemietet werden, sehr eng für große SUV, aber dennoch empfehlenswert.
Gern wieder...
Grundsätzlich ist das Hotel wirklich empfehlenswert. Die Lage ist schön und praktisch. Die Frankfurter Innenstadt ist mit dem Auto in wenigen Minuten gut zu erreichen. Gleichzeitig gibt es in der näheren Umgebung mehrere Geschäfte, ein kleines Einkaufszentrum sowie direkt am Hotel zwei Restaurants. Mit etwas Glück erwischt man ein Zimmer mit Blick auf die Frankfurter Skyline – das ist natürlich ein schönes Extra.
Die Standardzimmer sind aus unserer Sicht vollkommen ausreichend und grundsätzlich sauber und ordentlich. Die Ausstattung in den Zimmern ist allerdings schon sehr alt eingerichtet. Uns persönlich hat das jedoch überhaupt nicht gestört. Ein kleiner Kritikpunkt sind lediglich die Fernseher: Hier könnte man unserer Meinung nach langsam modernisieren und entweder größere Geräte anschaffen oder die Ausstattung insgesamt zeitgemäßer gestalten.
Das Personal haben wir bei unseren bisherigen Aufenthalten immer als freundlich, aufmerksam und hilfsbereit erlebt. Auch beim Essen gibt es aus unserer Sicht nichts auszusetzen. Sowohl das Frühstück als auch das Mittagessen werden als Buffet angeboten und bieten eine wirklich große Auswahl. Die Speisen waren bei unseren Besuchen durchweg sehr lecker, sodass hier für jeden Geschmack etwas dabei sein sollte.
Auch im Frühstücksraum hat sich in den vergangenen Jahren erfreulicherweise einiges getan. Bei einem früheren Besuch waren die Polster der Sitzbänke noch deutlich in die Jahre gekommen und teilweise wirklich nicht mehr schön. Mittlerweile wurden diese komplett erneuert, was den Raum deutlich aufwertet und zeigt, dass in die Ausstattung investiert wird.
Insgesamt macht das Hotel einen gepflegten und relativ sauberen Eindruck und bietet aus unserer Sicht ein gutes Gesamtpaket. Wenn bei den Fernsehern in den Zimmern noch etwas modernisiert würde, wäre das für uns der wesentliche Punkt, an dem man noch nachbessern könnte.
Alles in allem daher verdiente 4 Sterne und aufgrund unserer wiederholten Aufenthalte durchaus eine Empfehlung.
Am vrut inițial să rezerv prin Booking, unde aveam reducere Genius. Înainte de a face rezervarea, am contactat hotelul direct și i-am întrebat dacă îmi pot oferi un preț mai bun decât cel de pe Booking. Mi-au răspuns că nu, dar că îmi oferă același tarif, motiv pentru care am rezervat direct.
A fost o greșeală.
Prin Booking aș fi plătit aproximativ 148 € pentru 4 camere. Rezervând direct, am plătit 87 € pe cameră pentru doar 3 camere, una dintre ele având un pat suplimentar pentru copilul nostru de 4 ani, pentru care am achitat încă 30 €. În plus, am plătit 16 € pentru parcare, cost despre care nu am fost informați în ofertă, precum și taxa de stațiune de 2 € de persoană. Dacă rezervam prin Booking, toate aceste costuri suplimentare nu existau, hotelul suportând comisionul platformei.
La sosire am descoperit că niciuna dintre cele trei camere nu avea aer condiționat. Nimeni nu ne-a spus acest lucru înainte de rezervare și nu este evidențiat clar. Afli abia când ajungi la hotel. Dacă dorești o cameră cu aer condiționat, trebuie să mai plătești încă 20 € pe cameră. Este inadmisibil ca un hotel de 4 stele să perceapă o taxă suplimentară pentru aerul condiționat.
Eram un grup de 7 persoane, inclusiv un copil de 4 ani. În camere erau 29°C și era imposibil să dormi. Am ajuns să lăsăm apa rece să curgă la duș doar pentru a mai răci puțin camerele.
Când l-am întrebat pe recepționer despre această situație, răspunsul a fost pe un ton nepăsător: „Dacă vreți aer condiționat, mai plătiți 20 €.”
Lipsă totală de transparență, costuri ascunse și o atitudine neprofesionistă. Verificați foarte atent ce este inclus în rezervare și cereți în scris confirmarea că aveți aer condiționat. Eu nu voi mai reveni.
We would, however, like to clarify a few points for future readers. As requested, we matched the rate that was available at the time of your inquiry, and this was confirmed to you in writing. We do not apply hidden charges, and all room categories and their respective rates are clearly defined.
Our hotel offers different room categories. Standard Rooms are available without air conditioning, while our Business Rooms include air conditioning and additional amenities at a higher rate. This distinction is clearly stated in our room descriptions by Booking and on our own website.
The local tourism tax is a mandatory city tax that must be paid by all guests, regardless of whether the reservation is made directly with the hotel or through an online booking platform. This fee is collected on behalf of the city and is not retained by the hotel.
Parking is an optional service and is charged separately for guests who use our underground parking facilities.
We regret that you were disappointed with your room category and sincerely apologize if you felt that the information provided or the communication at reception did not meet your expectations. Your comments have been shared with our team, as courteous and helpful service is very important to us.
We appreciate your feedback and wish you all the best for your future travels.
Kind regards,
Your relexa Hotel Frankfurt Team
We would be happy to welcome you back soon!
Your relexa hotel Team
RECOMENDABLE!!
Your relexa hotel team.
Votre équipe de l’hôtel
Einziger Nachteil, deswegen nur 3 Sterne beim Service, der Fitnessraum kann nur von 8 Uhr bis 22 Uhr genutzt werden und Ausnahmen sind nicht möglich.
Your relexa Team
Ihr relexa Team
Unsere ruhige Lage ist besonders bei Tagungsgästen beliebt. Die Innenstadt ist mit der U-Bahn in ca. 25 Minuten erreichbar, inklusive kurzem Fußweg zur Station.
Schade, dass Ihnen das Angebot in der direkten Umgebung zu ruhig war. Wir freuen uns dennoch, Sie vielleicht wieder bei uns begrüßen zu dürfen.
Ihr relexa Team
Ihr relexa Team
Ihr relexa Team
Ihr relexa Team
Wie schön zu lesen, dass Sie Ihr Seminar-Wochenende bei uns genießen konnten und sowohl Zimmer, Küche als auch unser Gym- und Wellnessbereich zu einem perfekten Aufenthalt beigetragen haben.
Vielen Dank auch für Ihren Hinweis zur Lage – die gute Anbindung an den öffentlichen Nahverkehr schätzen viele unserer Gäste.
Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.
Ihr relexa Team
Ihr relexa Team
Ihr relexa Team
Herzliche Grüße aus Ihrem relexa hotel Frankfurt
Ihr relexa Team
Mit freundlichen Grüßen
Ihr relexa Team
Ihr Lob ist für unser gesamtes Team eine schöne Motivation und gleichzeitig das schönste Kompliment.
Bis zum nächsten Mal!
Mit freundlichen Grüßen
Ihr relexa Team
Mit freundlichen Grüßen
Ihre relexa Team
Best regards
Your relexa Team
Mit freundlichen Grüßen
Ihr relexa Team
Wir freuen uns schon auf Ihren nächsten Aufenthalt bei uns!
Mit freundlichen Grüßen
Ihr relexa Team
Mit freundlichen Grüßen
Ihr relexa Team
It’s great to know that you enjoyed the comfort of the bed and the bathroom. We’ll look into the ventilation situation to make sure future stays are even more pleasant.
We hope to have the opportunity to welcome you again and provide you with an even better experience next time.
Best regards
your relexa Team
Ihren Vorschlag mit dem Kaffeeautomaten nehmen wir gerne auf.
Mit freundlichen Grüßen
Ihr relexa Team
Mit freundlichen Grüßen
Ihr relexa Team
Mit freundlichen Grüßen
Ihr relexa Team
Mit freundlichen Grüßen
Ihr relexa Team
Mit freundlichen Grüßen
Ihr relexa Team
Mit freundlichen Grüßen
Ihr relexa Team
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
Thank you very much for your feedback and for staying with us. We’re happy to read that you enjoyed your stay. We hope to welcome you again soon!
Best regards
Laurence Goyceta
relexa hotel Frankfurt
vielen Dank für Ihre tolle Bewertung! Schön zu lesen, dass Sie zufrieden waren. Wir freuen uns auf Ihren nächsten Besuch.
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen den Service in der Bar so gut gefallen hat – Ihr Lob geben wir gerne an das Team weiter!
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
Thank you very much for your kind review. We are pleased to hear that you were satisfied with the cleanliness, the breakfast, and our staff. We would be happy to welcome you back soon!
Best regards
Laurence Goyceta
relexa hotel Frankfurt
Es tut uns leid, dass Sie mit einigen Aspekten Ihres Aufenthalts nicht zufrieden waren. Ihre Hinweise helfen uns, gezielt zu prüfen und Verbesserungen zu priorisieren, damit sich zukünftige Gäste rundum wohlfühlen.
Wir hoffen, Sie dennoch wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
Herzlichen Dank für Ihre tolle Bewertung!
Es freut uns sehr, dass Sie mit der Einrichtung, dem Service und Ihrem Aufenthalt insgesamt so zufrieden waren. Dass unser Hotel in einer Businessgegend liegt, empfinden viele Gäste als praktisch – besonders für geschäftliche Reisen – aber wir verstehen auch, dass dies je nach Anlass unterschiedlich wahrgenommen wird.
Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
Wir verstehen gut, dass eine Klimaanlage bei höheren Temperaturen angenehm ist. Gerne möchten wir darauf hinweisen, dass wir eine höhere Zimmerkategorie mit Klimaanlage anbieten – diese ist gegen Aufpreis buchbar. Sprechen Sie uns bei der nächsten Buchung gerne darauf an! Wir freuen uns auf Ihren nächsten Besuch.
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es tut uns leid, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat.
Wir hoffen, Sie dennoch wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Laurence Goyceta
relexa hotel Frankfurt
vielen Dank für Ihre Bewertung. Es freut uns sehr, dass es Ihnen gefallen hat. Der Preis ist natürlich immer ein Frage des Zeitraums, bzw. der Nachfrage. Es gibt super günstige Zeiten, aber eben auch sehr teure Zeiten.
Schöne Grüße aus Hamburg
Olaf Dierich
Direktor
thank you for your review. The sauna can´t be open the whole day, sorry. The energy consumption is very high and its not sustainable to keep them the available for the whole day.
Thank you also for the praise to our team.
With best regards
Olaf Dierich
Social Media Team
recht herzlichen Dank!
Schön, dass Sie sich die Zeit für eine positive Bewertung genommen haben, das motiviert uns natürlich sehr und bestärkt uns in unserer Passion und in unserem Dienstleistungsgedanken.
Ihr Team aus dem relexa hotel Frankfurt
As for the tourist tax. Can I confirm that the amount goes in full to the city of Frankfurt.
Visit us soon again. We look forward to welcoming you again. Kind regards, your team from the relexa hotel Frankfurt
Thank you very much for your kind feedback. We will be happy to welcome you again here. Best regards
Thank you for your stay in our house and for choosing the relexa hotel for your trip to Frankfurt.
Kind regards
Your team at the relexa hotel Frankfurt
Thank you for the detailed review.
We are pleased that you had a pleasant stay in our hotel.
We are very happy to take on board your criticisms so that we can discuss them within the team and include them in our further planning.
Visit us soon again. We look forward to welcoming you again.
Best regards,
Your team from the relexa hotel Frankfurt
Thank you very much for visiting our house and for choosing the relexa hotel for your stay in Frankfurt.
It's great that you took the time to give us a positive rating. Of course, that motivates us a lot and strengthens our passion and our service philosophy.
We wish you all the best and see you soon in Frankfurt.
Your team from the relexa hotel Frankfurt
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much.
You can get the upholstery for the relaxation room on request from our staff.
We are already looking forward to welcoming you again!
Kind regards
Your relexa hotel team
Thank you for your great review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!
Kind regards
Your relexa hotel team
We are happy that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
Thank you for the good rating for our hotel. We are happy that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We look forward to welcoming you again soon. Until next time!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you were our guest. We look forward to welcoming you again soon. Until next time!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We look forward to welcoming you again soon. Until next time!
Kind regards
Your relexa hotel team
Thank you for the good rating for our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. You are absolutely right, we are in a very quiet part of Frankfurt. Many guests appreciate this because of the peace and quiet that comes with it. We look forward to welcoming you again. Until next time!
Kind regards
Your relexa hotel team
Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
Thanks for your review. We are very pleased that you enjoyed your stay with us. Our employees are always keen to offer you the best possible hotel experience, in rare cases it can unfortunately happen that this does not always succeed perfectly, of course we would like to apologize to you. We've already forwarded your review to the department concerned to ensure this doesn't happen again. We obtain our “standard roll selection” from local bakers. Since we change a type of roll regularly, it does not always come from the region. We look forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us. We are very sorry that the rolls were not quite to your liking. We have a "standard selection" of regional bakers, and we also change one type of roll at regular intervals to add some variety to the selection of rolls. We look forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are happy to be your first choice in Frankfurt. Until next time!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us. Book a business room for your next stay, they are all equipped with air conditioning. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us. We are very sorry that the mattress was a bit too soft for you, please let us know for your next stay so that we can prepare a slightly harder topper for you. We look forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thank you for the good rating you gave our hotel. We are happy that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
thanks for your review. We are very pleased that you enjoyed your stay with us. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. We would be happy if you would explain in more detail, why our staff is poor. Please send us an email. We hope to welcome you again soon.
Kind regards
Your relexa hotel Frankfurt team
Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
thank you for taking the time to give us your opinion about your stay with us. For your next stay you are welcome to book a business room, these are all air-conditioned. We hope to welcome you again soon!
Regards
Your relexa hotel team
Thank you for taking the time to give us your opinion of your stay with us. We look forward to welcoming you more often!
Kind regards
Your relexa hotel team
We are very pleased that you have enjoyed your stay with us so much over the years.
We look forward to continuing to welcome you!
Kind regards
Your relexa hotel team
We are very pleased that you enjoyed your stay with us so much. We continue to do our best for an unforgettable hotel experience. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
thank you for taking the time to rate your stay at our hotel. We are very sorry that you had a bad experience with our staff. Our most important task is to put a smile on every guest's face. We would be very happy if you send us an email and tell us more about your experience. We would be happy if you give us another chance.
Best regards
Youre relexa hotel Team
Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thank you for taking the time to give us your opinion of your stay with us. Please excuse the defective bathroom scales, we have already replaced them. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. A bottle of water is in the rooms from the business category upwards. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
thanks for your review. We are very pleased that you enjoyed your stay with us. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. If you have any questions, please do not hesitate to contact us. We are already looking forward to welcoming you again. Until next time!
Kind regards
Your relexa hotel Frankfurt team
Thank you for taking the time to give us feedback on your stay in our house.
We are sorry to hear that not everything was to your full satisfaction during your stay.
There is currently a possibility in our hotel to charge your e-car. First of all, this information is correct. However, we normally inform the guests that we do not have a full charging station, but only an alternative if necessary.
This has always worked very well so far.
The guests who use our charging facility for their e-car were able to reach their next destination after charging overnight.
We are currently working on making charging stations for e-cars available in our underground car park.
You informed us about the problem when you left, so we waived the parking/charging costs, which was a gesture of concession on our part.
We would be delighted if you gave us another chance to convince you of our quality.
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thank you for taking the time to give us your opinion of your stay with us. Please excuse the calcified shower head, we have already replaced it. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us! We are already looking forward to welcoming you again. Until next time!
Best regards
Your relexa hotel Frankfurt team
Thanks for your review. We are very pleased that you enjoyed your stay with us. We are already looking forward to welcoming you again. Until next time!
Best regards
Your relexa hotel Frankfurt team
Thank you for taking the time to give us your opinion of your stay with us. We gladly accepted your idea to expand our fitness room. Our fitness room is designed to cover as many types of exercise as possible, which is why we have carefully selected our equipment. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thank you very much for taking the time to rate your stay with us.
We are very sorry to read that your stay was not to your complete satisfaction.
We have glasses in all rooms, from our experience guests often need glasses for the drinks they have brought with them.
In the standard category you will not find a bottle of water in the room, we have this in all rooms from the business category onwards free of charge for our guests.
Unfortunately, our coffee machine was defective at the weekend, for which we would like to apologize once again.
Normally, you can of course get a latte or another coffee specialty on request. We have forwarded this issue internally to the responsible department so that this does not happen again.
Our wellness area is open to our guests from 8 a.m. in the morning. We usually switch on the sauna from 4:30 p.m., this time was based on past experience.
If a guest wants to use the sauna beforehand, we turn it on earlier.
We apologize at this point that we could not fulfill all your wishes.
We are pleased to read that you were very satisfied with our service in the bar and that you were able to enjoy your cocktails to the end.
We thank you for your feedback and would be very happy to have the chance to welcome you again at the relexa hotel Frankfurt.
Kind regards,
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us. We are already looking forward to welcoming you again. Until next time!
Best regards
Your relexa hotel Frankfurt team
Thank you for the good rating you gave our hotel. We are happy that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
Thank you for taking the time to give us your opinion of your stay with us. Please excuse the calcified shower head, we have already replaced it. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thanks for your review. We are very pleased that you enjoyed your stay with us. For your next stay you are welcome to book a business room, these are all equipped with air conditioning. If you have any questions, please do not hesitate to contact us. We are already looking forward to welcoming you again. Until next time!
Best regards
Your relexa hotel Frankfurt team
Thank you for taking the time to give us your opinion of your stay with us. It is very nice to see that you enjoyed your overnight stays with us.
We look forward to welcoming you again soon!
Kind regards
Your relexa hotel team
Thank you for taking the time to give us your opinion of your stay with us. We hope to welcome you again soon!
Kind regards
Your relexa hotel team
Thank you very much for taking the time to rate your stay with us.
We are very sorry to read that your stay was not to your complete satisfaction.
We are pleased that you have often stayed in our house and that you have always been satisfied.
Since the health of our guests is very important to us, we decided to maintain the mask requirement a little longer.
Since May 13th, 2022, a mask recommendation has applied in our house.
Nevertheless, we thank you for your feedback and would be very happy to have the chance to welcome you again at the relexa hotel Frankfurt.
Kind regards
Your relexa hotel team
Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon!
Kind regards
Your relexa hotel Frankfurt team
Thanks for your review. We are very pleased that you enjoyed your stay with us so much. We are already looking forward to welcoming you again. Until next time.
Kind regards
Your relexa hotel Frankfurt team
Thank you for taking the time to give us your opinion of your stay with us. It is very nice to see that you enjoyed your overnight stays with us.
We look forward to welcoming you again soon!
Kind regards
Your relexa hotel team
Thank you for taking the time to rate us. We are very pleased that you enjoyed your stay with us. Our bar is a smokers' bar, hence the classic atmosphere. We have set up a small area in front of our bar for all non-smokers to relax. We hope to welcome you again soon!
Kind regards
Your relexa hotel team

„Welcome! We wish you a successful stay.“
"Wir freuen uns über 84% Weiterempfehlung durch unsere Hotelgäste."